How should we mobilize customers, employees, and business operations to build a strong organization?
In the era of living with COVID-19, the term "new normal" is often heard, referring to accepting irreversible changes and building a new society and new norms. But what exactly is new normal, and what isn't? Katsumasa Yagi, head of the DX division at Dentsu Digital Inc., proposes the organizational structure companies should aim for during the pandemic.
Katsumasa Yagi
Is the New Normal Real? What Transformation Is Truly Needed?[3]
