Crowdfunding Creates Diverse and Casual Designs for Happiness ~ Haruka Mera, CEO of READYFOR

Haruka Mera
READYFOR

Crowdfunding: where individuals propose projects, and many people who share their vision provide funding online to support their realization. Numerous services operate domestically and internationally, covering diverse areas like product development using new technologies, building hospitals and schools, and even film production. This time, we spoke with Haruka Mera, who launched "READYFOR," a pioneering crowdfunding site in Japan, while in her twenties.
(Interviewer: Yuzo Ono, Planning Promotion Department Manager, Dentsu Digital Inc.)
Toward a country where everyone challenges themselves, supports others, and money circulates
──What led you to start "READYFOR," a pioneer in crowdfunding in Japan?
Mera: During my student days, I had the opportunity to meet Coach Hideki Arai, who led the Paralympic ski team. He told me that despite being a powerhouse team that had won the world championship multiple times, they faced severe financial difficulties compared to teams in other countries. This was before launching READYFOR, but deeply moved by his story, I created a fundraising site. Donations came in, and the team won two gold medals, achieving reasonable success. However, I felt that approach meant donations were essentially a one-time thing, and communication with supporters wasn't working well. I didn't donate out of pity at all; I was driven by the excitement I felt from the coach. Their ability to overcome obstacles and achieve results was dazzling. I empathized with their passion and dedication, and I wanted to support them. The challenge was how to create that feeling within the site. Later, while studying at Stanford University, I learned about crowdfunding, which was gaining traction in the US. I found hints for creating an environment where people could enjoy supporting causes, and after returning to Japan, I launched "READYFOR."
──Compared to other crowdfunding platforms, "READYFOR" has a stronger social contribution focus. For you personally, it seems the desire to capture passionate aspirations was stronger than a charity mindset.
Mera: Exactly. Our mission is to create a world where anyone can pursue their dreams. Supporting challengers is the core concept of our site. Through READYFOR, we envision Japan becoming a nation of challengers. With traditional donations, NPOs and NGOs raise funds to solve problems. We aim for something different: a societal system where diverse individuals take on challenges, everyone supports them, and money circulates.
──How does crowdfunding differ from traditional fundraising?
Mera: One difference is that, being online, it transcends physical limitations and reaches audiences previously inaccessible. Another is the ability to maintain ongoing relationships with supporters. You can directly see how your money is used and what results it produces—that tangible sense of connection is different.
──READYFOR launched in March 2011, coinciding with the Great East Japan Earthquake. What are your thoughts on disaster recovery?
Yoshi: Initially, we felt it would be presumptuous to launch disaster-related projects without understanding the situation on the ground. But around May, students from Miyagi University visited our office. They explained that local chaos was caused by issues like damaged volunteer lodging and broken streetlights, and that funding wasn't reaching these specific needs. They told us a platform like READYFOR was essential, so we opened up disaster-related initiatives. The energy of people rising from the depths of grief involving life and death is extraordinary. There's a strong sense of mission that they must do something, and many such entrepreneurs emerged locally. While the earthquake was a deeply tragic event, I believe that sense of crisis motivated many people to think, "I'm going to make this happen."
── Even with people holding that kind of resolve, in an era before crowdfunding existed, it might have been difficult to effectively materialize their efforts.
Mera: Exactly. Nowadays, the barriers to taking on challenges have lowered significantly. Honestly, the only real hurdle left is making excuses (laughs).
Projects become the nucleus, fostering communities that extend beyond mere financial support
──What are your criteria for reviewing projects?
Yoshi: We don't publish the criteria, but our stance is that anyone should be able to execute what they want to do. So, the content of the project itself isn't something we judge. That's something the supporters decide. We do look at the people and the content from the perspective of whether they can effectively utilize the funds, but fundamentally, we aim to support as many projects as possible.
──You mentioned that the relationship between supporters and project creators can continue. Do connections beyond financial support ever develop?
Yoshi: Yes, they do. For example, READYFOR hosts an annual gathering for project creators. We've heard stories where supporters ended up collaborating with creators on the project itself. Through READYFOR, relationships develop that go beyond just financial support.
──Is there a memorable episode that made you feel glad you were doing this?
Yoshi: There are many, but recently, there was the "Maggie's Center" project, which raised ¥22 million from 1,100 backers. It was a project to create a facility where people diagnosed with cancer could seek counseling for emotional care, launched by someone who had also been diagnosed and experienced that hardship. At the countdown party, 150 people, including supporters, gathered to witness that moment. What I envisioned as the ideal—a single person's step forward spreading to many, everyone becoming allies, and leading to realization—happened within just six months. Even with a strong desire to act, taking that first step is difficult. Yet, without action, society won't change. We're entering an era where people who take initiative, act, and solve various problems are the ones transforming society. Thinking about Japan's future, I hope this spirit of taking that first step spreads further, not just among young people but including the elderly as well.
──So it's about building a community around the project, right? That aspect is definitely a major strength you don't often see in street fundraising, for example. By the way, what happens to projects that unfortunately don't reach their funding goal?
Mera: If the goal isn't met, it ends there for the time being. However, on READYFOR, many people who failed to raise funds once try again. Usually, the same curator is assigned, so the curator also puts in extra effort. I believe it's very important to allow for failure and to encourage reattempts. That's the very concept behind READYFOR.

It's both social contribution and entertainment that conveys excitement
──Looking at the list of submitted projects, I felt it also has an informational media aspect, making you realize anew the diverse problems facing society.
Yoshi: We hear that a lot. We see value in being a new kind of media platform where issues ranging from those close to people's lives to very large-scale problems coexist. Since we want to increase the number of new challenges, it's good when people get the sense that "Oh, you can do something like this too." It would be great if it became more accessible to diverse people, sparking thoughts like "I could do it this way instead," fostering a variety of approaches.
──Watching activities on READYFOR, I sensed it combines social contribution with an element of entertainment. Is that intentional?
Yoshi: We're very conscious of it. Our top priority is ensuring everyone who supports us feels that same thrilling excitement we experienced at the Paralympics, which sparked our initial awareness. The key is figuring out how to leverage technology within PtoP (Person to Person) connections to make that happen.
──Traditional fundraising often felt like CtoBtoC, making it hard to see how funds were used. So PtoP and CtoC are the keywords here, right? Crowdfunding is often noted for more than just raising funds—it allows for demand forecasting, making it useful for marketing, and it also has the promotional effect of media coverage. What are your thoughts on that?
Yoshi: I agree completely. Many projects on "READYFOR" have been featured in the media. Since they gather individual aspirations, they likely offer unique content not found elsewhere. Regarding demand forecasting, it allows you to gauge whether a project captures people's interest or meets societal needs, making it a valuable step for aspiring entrepreneurs.
──It often seems like starting a business itself becomes the goal in society. But through crowdfunding, you can first gauge whether what someone wants to do is truly needed by society, right?
Yoshi: Exactly. Making entrepreneurship the goal is putting the cart before the horse. People who actually succeed tend to have a clear mission. Japan is still very much a corporate society, where working for a large company is often seen as the safe choice. Quitting suddenly to start a business is risky—without sufficient networks or knowledge, the success rate is low. Plus, Japan's culture is less forgiving of failure, so if you fail, you often end up in an even tougher situation. That's why it's crucial to create an environment where people can start businesses while still working, or at least make it easier to take risks without necessarily launching a full-fledged company. I hope we can build that kind of culture and environment. Some people who run projects on "READYFOR" later decide to quit their jobs and start their own businesses. Taking things step by step builds confidence, and knowing the faces of the people who supported them while they work gives them a sense of responsibility.
──Regarding crowdfunding, there have been cases in the US where projects raised funds but failed to deliver products, or even involved fraudulent activities. How do you view such risks?
Mera: At READYFOR, we have a system in place to confirm whether backers have received their rewards. We take responsibility to ensure users can use the platform with peace of mind, so we haven't had any issues so far. Unlike in the US, I don't think fraud is a concern at our current funding scale. However, when productization doesn't go smoothly, the US has a culture that understands the risks of taking on challenges and tolerates failure. Japanese people are different in that regard, so it's especially important to proceed after clearly presenting the risks from various angles.
──Are there differences between Japan and the US in crowdfunding?
Mera: Americans are very skilled at communicating their challenges to others. The US has a strong educational foundation for this. I believe this American presentation culture is a key factor driving the growth of crowdfunding.
Designing happiness for people in an environment where faces can be imagined across borders
──How do you see crowdfunding expanding in the future? What challenges lie ahead?
Yoshi: Crowdfunding will likely be used in more diverse areas as a new flow of money. The biggest challenge is creating an environment that supports those taking on challenges. We need to lower the barriers in terms of systems and culture, making it easier, and foster an environment where taking on challenges is enjoyable.

──Do you think crowdfunding could significantly transform society or the economy in the future?
Yoshi: I hope so, and I believe it will. We need to foster new industries, but since we can't predict what will succeed, increasing the number of participants is paramount. If diverse challengers spread across various sectors, statistically, promising industries will naturally emerge. The key is creating an atmosphere where taking risks is both enjoyable and rewarding.
──The internet has negative aspects, like privacy issues and account hijacking, which have become social problems. What are your thoughts?
Yoshi: Since it's new, there are certainly aspects where we haven't fully grasped the risks. The internet has grown rapidly and transformed our lives, so it's scary to feel like we might be controlled by something. But personally, I find it fascinating that so many things are happening at such speed, and I'm glad to have been born in this era.
──What future do you envision for the internet?
Yoshi: The internet and technology will be applied more to the real world, and society will become much flatter. Language barriers will also be broken down, which would be incredibly fun. While national diplomacy faces temperature differences and various problems, within the internet, people from all walks of life connect on a level playing field. It's hard to make someone happy when you can't picture their face, but the internet creates an environment where you can visualize faces in real time. I think the happiness and way of life designed by the younger generation who feel this will bring about tremendous change. I'm interested in how we design people's happiness as they connect across divided borders like national boundaries.
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Author

Haruka Mera
READYFOR
Born in 1987. Graduated from Keio University's Faculty of Economics and its Graduate School of Media Design. After studying at Stanford University, launched the crowdfunding service "READYFOR" in March 2011. Selected as a "World Economic Forum Global Shaper 2011," becoming the youngest Japanese person ever to attend the Davos Conference.