Digital/Technology
2026/06/02Happiness over efficiency! What kind of transformation did AI and creativity bring to the caregiving industry?
From left: Naofumi Kuroiwa, Chairman of the National Association of Small-Scale Multifunctional Home Care Providers; Takahiro Yamakoshi, Secretary General; and Motoki Kobashi of Dentsu Inc. As we enter a super-aging society, the shortage of personnel in the care sector is becoming increasingly severe. Frontline staff are too busy to find the time to document care records. Since care expertise cannot be articulated, operations...
Naofumi Kuroiwa, Takahiro Yamakoshi, Motoki Kobashi