A chatbot designed purely for killing time tried connecting users and companies through casual conversation.
This article focuses on the 'small talk capabilities' of AI, identified through Dentsu Inc.'s accumulated expertise from operating AI chatbots. Together with Rinna, the well-known small talk AI chatbot, we explored the potential for communication with consumers.
Takahiro Hotta
The Future of Communication: Insights from AI Chatbots[7]
