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The Media Innovation Research Department at DENTSU SOKEN INC. is a think tank whose mission is to explore changes in media and information communication environments, as well as audience trends.

This time, we invited IT entrepreneur and information studies researcher Dominic Chen as an advisor to conduct a research project on "visual communication" among male and female smartphone users in their late teens to mid-twenties.

This series will unravel the results and explore why young people are shifting toward visual-centric communication through photo and video apps.

Previous installments focused on commonly used photo and video apps, their usage patterns, and communication styles. This time, we delve deeper into how the proliferation of visual communication is changing our values and culture.


[Survey Overview]
DENTSU SOKEN INC. Media Innovation Research Department
"Group Interview Survey on Visual Communication"
■Survey Participants
Men and women aged 18-25 living in the Tokyo metropolitan area (university students or working adults)
N=17 (5 people × 2 groups + 7 people × 1 group)
■Survey Method
Group-based interview survey
■Survey Date
Sunday, September 6, 2015

天野、設楽、ドミニク・チェンさん、美和、北原
From left clockwise: Amano, Shitara, Dominique Chen, Miwa, Kitahara
 

Halloween, Color Run... The Relationship Between "Excitement" and "Festival"

Amano: Up until now, we've focused on the new communication style of visual communication spreading among users who skillfully utilize photo and video apps on their smartphones, tracing its outline. We've also depicted how these apps are used differently and repeatedly examined how this emerging visual communication differs from the literal communication centered on text that has been dominant until now.

In the latter part, I'd like to discuss what kind of cultural changes the spread of this visual communication might bring about.

Kitahara: Recent events like Halloween and Color Run are increasingly gaining momentum starting from SNS. Halloween, in particular, has estimates suggesting its economic impact has surpassed Valentine's Day. The influence of visual communication on these trends is actually quite strong, isn't it?

Shitara: At the heart of this is the perspective of how users present themselves more favorably than usual—how they "enhance" themselves. The history of women "enhancing" themselves has evolved from purikura photo booths to editing apps, and today, we must consider how "enhancing" oneself is increasingly linked to "enhancing" one's social presence.

What insights emerge when we look at the girls who are the main protagonists of these events through the lens of visual communication?

Dominique: "Pimping" and events—essentially "festivals"—are quite correlated, right? Without pimping, it wouldn't be a festival.

Halloween, originating within families and local communities, might reveal this "enhancement" even in closed or semi-closed settings. But visual communication seems best at capturing the explosive energy of this enhancement—the way costumes erupt in public spaces—without losing its dynamism.

ドミニクチェンさん

Shitara: It seems tied to the desire to transform—how to express a different version of oneself in an extraordinary setting—and also to showcasing how fulfilling one's life is, that "real-life fulfillment" appeal.

Dominique: Halloween fundamentally caters to a different set of desires than Valentine's Day. It allows for a much more diverse range of social attributes to participate. It can be classified as a life event, making it acceptable even on a platform with an official feel like Facebook. On spaces like Instagram, sexy Halloween costumes are evaluated as adult, cool, or stylish.

It better integrates adult desires, the desires of those with families, and the festival needs of peaceful, herbivorous girls and boys.

Amano: Definitely. Halloween is the event where those two needs – the "glitz" of the transformation desire (the visual aspect) and the "festival" of wanting to enjoy it together (the social aspect) – are mixed in the best possible way.

Miwa: Regarding the "glitz," what struck me in user interviews was how adeptly everyone uses editing apps. Editing apps are downloaded onto smartphones just as much as camera apps, creating a flow where you take a photo, edit it, then choose where to post it (which app).

Dominique: The idea that you can't share information about yourself unless you embellish it feels similar to the sense that you can't go out without putting on makeup. Conversely, Snapchat, which is hugely popular in the US, isn't for embellishment, so I wonder if it's harder to use if you can't show your natural self.

For girls in America or Europe, going barefaced is normal among girlfriends or close guy friends. I don't know how it is now, but when I was in the US and France, the number of high school or college students wearing makeup was overwhelmingly lower compared to Japan. They really only wear makeup for special occasions. That kind of cultural difference might also be a factor.

ドミニクチェンさん、美和、北原
 

What are the "simulacra" that flood our daily lives?

Amano: We've been considering the nature of communication in the age of visual communication from various perspectives, and here I'd like to introduce the keyword "simulacrum."

This term is famous as a concept popularized by the philosopher Baudrillard, who philosophically analyzed the nature of advanced consumer societies. Roughly speaking, it means "copies without originals."

Generally, a copy exists only when there is an original, but in an environment dominated by visual communication, visual patterns that everyone vaguely recognizes as "typical" are copied without anyone knowing where they originated.

Photos of trips that look vaguely celebrity-like, group photos that look vaguely fulfilling, photos of stylish dining and tableware that look like they're enjoying their holidays, or even photos that hint at a date at Starbucks without directly photographing the boyfriend or girlfriend...

No one knows who started it or if there is even an original, but these simulacra-like images spread through visual communication as everyone starts to imitate them. I think this is one of the characteristics that symbolizes the modern media environment.

Shitara: While describing the reason for posting as "self-satisfaction," it's actually a case unique to visual communication where people are "showing off" through photos. It's remarkable how the importance of being praised is steadily increasing. Even when posting photos, people constantly incorporate the gaze of others into their output.

In our group interview for the survey, we had a lively discussion about how we often see "hint-filled posts," such as couples taking photos of two drinks side by side at a trendy cafe to casually convey that they are a couple.

設樂

Amano: British novelist and art critic John Berger also proposes the perspective that visual communication is fundamentally something that evokes longing (Image: Vision and Media, Chikuma Shobo).

In visual communication, too, it's not just about what can be seen or not seen, but also about the codes of showing or not showing, which lead to sophisticated interpretations. This is also greatly involved in the formation of simulacra that evoke people's longing.

Dominique: When talking with female Instagram users, it's clear that posting is primarily for their own sake. The desire to make their profile page beautiful and cute is a form of "self-satisfaction" that can be fulfilled before communication even begins, which is why it's so powerful.

Furthermore, the accumulation of likes, comments, and follows from viewers also satisfies their desire to show off. In the case of Instagram, this dual structure of personal use and communication is what makes it so appealing. It's like you can wear your image.

Amano: Many people point out how easy it is to edit photos on Instagram, and anyone can easily make their photos look stylish. However, because of this characteristic, there is a paradoxical constraint on the communication that takes place there. When users internalize these codes and share their content, the visuals become increasingly simulacral.

It's very interesting to see this cycle of codes becoming stronger, and I think these simulacra are increasingly stimulating users' ideal images. I believe that simulacra are the visual manifestations of needs and desires for approval, such as "I want to be like this" or "I want to do this."

Classifying the current state of information dissemination into three types

 
情報拡散の3つの型
Three Types of Information Dissemination

Amano: We are also beings constantly prompted by desires and needs through mediating agents (media). Looking back, we can also reinterpret the period from the 20th century to the present as an era where such desires/needs were effectively stimulated and drawn out by the development of information media.

Mass media like television and newspapers placed us in a "1:N" relationship with information transmission. Original information radiates outward from a powerful source—we'll call this format the "Mass Model."

In contrast, the "influencer model" refers to a format in which the desires and needs of consumers are stimulated by recommendations made by highly information-sensitive influencers within various communities. The volume of senders and receivers is "√N:N".

The "simulacrum model" discussed so far can be described as "N:N" in terms of transmission and reception, in that it is unclear whether there is a clear sender, or a source or origin of the original information, but information is copied in a network, creating a state where a common understanding of "this is how it is" is somehow formed.

I have a hypothesis that in our daily visual communication, we come into contact with and are influenced by simulacra that reflect people's aspirations, desires, and needs.

天野

Shitara: In the influencer type, trends are created when information flows from highly sensitive individuals to their followers, or in the diagram, from the top down. √N represents the existence of numerous influencers.

Amano: Another important point is that these three types do not transition in a linear fashion. We still experience mass-type desire/needs arousal, where we see a commercial and want something, and we also engage in influencer-type consumption, where we want to buy products used by models we see on blogs.

And as shown in the simulacrum type, everyone posts photos of pancakes, and we start doing things like going out to eat pancakes because it's fashionable to do so. In the sense that these things happen in parallel, the ignition points of desire/needs are diversifying and becoming more frequent.

Dominique: Instagram is a place where influencer-type and simulacrum-type consumption circulate well together. Influencers aren't necessarily famous people in the mass media; there are many cases of unknown local high school girls who have a large number of followers. New memes are born from these people, and everyone imitates them, creating a model of circulation.

Amano: I feel that the important point about the simulacrum type is that it focuses more on experiential consumption. To give an extreme example, what you really want is not "coffee drunk at a stylish cafe," but rather "the experience of being there, drinking coffee at a stylish cafe."

The history of such experiences becomes a simulacrum through visual communication, stimulating our desire and need to consume those experiences. Furthermore, I think this is deeply related to the advanced stage of consumer society, as indicated by phrases such as "from things to experiences" and terms such as experience marketing, which has been gaining attention in recent years.

 
[Video] Seven Points of Visual Communication

 

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Author

Dominique Chen

Dominique Chen

Born in Tokyo in 1981, French nationality. Ph.D. in Interdisciplinary Informatics. Recognized as a Super Creator in the 2008 IPA Frontier IT Talent Discovery and Development Program. As a director of the NPO Commonsphere, he has worked to promote Creative Commons, a new copyright system. At Divual Inc., founded in 2008, he plans and develops various software and apps under the motto "Media for Living," including "Regret" (web), "Picsee" (iPhone), and "Syncle" (iPhone/Android). Served as a 4th-term NHK NEWSWEB Net Navigator in 2015. Acted as Focus Issue Director for the "Information and Technology" category of the 2016 Good Design Award. Co-translated Murray Shanahan's "Singularity: From Artificial Intelligence to Superintelligence" and authored "A Guidebook for Creating Free Culture."

Akira Miwa

Akira Miwa

Dentsu Inc.

Since joining the company, I have primarily conducted research and studies in the fields of information and communications, digital devices, and content at DENTSU SOKEN INC. I have also worked on building business visions and providing consulting services for both public and private sector clients. My responsibilities have spanned a wide range of areas, from cameras and robots to e-books. From July 2012, I worked on projects related to information media in general within the Media Innovation Research Department. I have held my current position since November 2015.

Toshiyuki Kitahara

Toshiyuki Kitahara

Dentsu Inc.

After working in the Information Systems Department and the Management Planning Department, he joined the Research and Development Department. He has held his current position since 2011. Engaged in research on mass media and communication, consulting for media companies, organizational and personnel system consulting, and advertising and related market/industry trend research. Responsible for "Japan's Advertising Expenditures" in the 'Information Media White Paper'. Author of numerous books and papers, including 'Information Innovators: Leaders of the Co-Creation Society' (co-authored, 1999, Kodansha). Also engaged in various surveys and projects related to newspaper companies, primarily regional papers.

Mariko Shitara

Mariko Shitara

Dentsu Inc.

As a communication planner, engaged in corporate and media brand strategy and event planning. Since 2015, served as a researcher at Dentsu Inc. Media Innovation Lab, studying information behavior and consumption insights among youth and women. Assumed current position in 2019. Primarily conducts future forecasting research and solution development targeting youth, mothers, and children. Researcher at "Mama Lab," "Dentsu Inc. Gal Lab," and "Future Forecasting Support Lab." Co-founder of the "Hare Women Committee." Author of the co-authored book 'Information Media White Paper 2016'.

Akira Amano

Akira Amano

Dentsu Inc.

Completed Master's program at the Graduate School of Interdisciplinary Information Studies, University of Tokyo (M.A.). Specializes in research, development, and consulting on social media marketing applications and youth trends. Latest book: "Business for the New Generation Emerges from Smartphones: SNS Marketing in the Short Video Era" (2022, Sekai Bunka Publishing). Other publications include "The Psychology of Sharing: 7 Perspectives for Understanding the SNS Information Environment" (2017, Sendenkaigi) and "The History of SNS Evolution: The Future of a Society Connected by 'Likes!'" (2019, East Shinsho). Co-authored numerous works including the "Information Media White Paper," "Advertising White Paper," and "Media Literacy: Cultivating Critical Thinking." Frequently serves as a commentator on economic programs and as a speaker at various events. Part-time lecturer at Meiji Gakuin University (2023–present).

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